77r Terms and Conditions

General Provisions

These terms and conditions ("Terms") apply to the use of the 77r platform and all its services. 77r is an online gaming and betting platform that provides services for players in Bangladesh.

These Terms form a valid agreement between the user ("you" or "member") and 77r ("we", "us" or "platform"). By accessing, registering on, or using any service of the platform, you are giving your consent to comply with each provision of these Terms.

If you disagree with any part of these Terms, please refrain from using the 77r platform. These Terms may change from time to time and any changes take effect as soon as they are published.

1.1 Scope of Services

77r provides the following services:

• Online slot games and casino games
• Betting on cricket and other sports
• Live casino services
• Limbo and other specialty games
• Digital wallet services

1.2 Applicable Law

These Terms are governed by the applicable legal framework. In the event of any dispute, the decision of the relevant authority will be considered final. It is the user's responsibility to comply with the laws of their own country.

Account Registration

To access services on the 77r platform, you must create a valid account. The information provided at the time of account creation must be complete, accurate and up to date.

2.1 Registration Eligibility

• The applicant must be at least 21 years of age.
• The same person may not create more than one account.
• Only one account is permitted per household address.
• Providing accurate personal information at the time of registration is mandatory.

2.2 Account Security

You are solely responsible for ensuring the security of your account. Keep your login credentials (username and password) confidential and do not share them with any third party. If you suspect unauthorised access to your account, notify our support team immediately.

2.3 Updating Account Information

If any of your personal details change (such as your phone number or payment method), update your account settings immediately or inform our support team.

Age Verification and Identity Confirmation

77r is a responsible gaming platform. We strictly prohibit participation by minors. This platform is for individuals aged 21 years or older only.

3.1 KYC Verification

As part of our security policy, 77r may request the following documents at any time:

• A copy of your National ID (NID) or passport
• A recent utility bill or proof of address
• Proof of ownership of the payment method

Withdrawals may be temporarily suspended until document verification is complete. Providing false information will result in immediate account termination and all balances may be forfeited.

Deposit and Withdrawal Policy

Transactions on the 77r platform are processed through bKash, Nagad, Rocket and Upay. All transactions are completed through secure SSL encryption.

4.1 Deposit Terms

• Minimum deposit amount: ৳500 (per method).
• Deposits must be sent from a payment account registered in your own name.
• Deposits from third-party accounts are not accepted.
• Deposited funds are generally credited to the account instantly.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳1,000.
• Withdrawal processing time: 15 minutes to 2 hours.
• Withdrawals will only be sent to verified accounts.
• Applicable wagering requirements must be met before withdrawing.
• Withdrawals may be delayed for investigation in cases of suspicious activity.

4.3 Transaction Disputes

If you experience a problem with any transaction, contact our 24/7 live chat support within 72 hours. Attaching the necessary evidence will speed up the investigation.

Bonuses and Promotions

77r offers various bonuses and promotional offers subject to the following terms and conditions.

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. A 20x wagering requirement must be met to receive this bonus.

• The bonus applies to the first deposit only.
• The wagering requirement is 20 times the total bonus amount.
• The bonus cannot be withdrawn until the wagering requirement is completed.
• The same rules apply to winnings earned using bonus funds.

5.2 General Bonus Terms

• Separate terms and conditions apply to each bonus, as stated on the offer page.
• Multiple bonuses cannot be used at the same time unless specifically permitted.
• If bonus abuse is detected, the bonus and associated winnings will be cancelled.
• 77r reserves the right to modify or discontinue any bonus promotion at any time.

5.3 VIP Program

77r has five VIP levels: Bronze, Silver, Gold, Platinum and Diamond. The weekly cashback rate differs at each level:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.3% weekly cashback
• Gold: up to 0.5% weekly cashback
• Platinum: up to 0.6% weekly cashback
• Diamond: up to 0.8% weekly cashback

Your VIP level is determined by your activity and participation on the platform. Regular play and staying active is required to advance to higher levels.

Gaming Rules

The following rules must be followed when playing games on the 77r platform.

6.1 Fair Play Policy

77r is committed to ensuring fair play. All games are operated using certified Random Number Generator (RNG) technology, which ensures the impartiality of game outcomes.

6.2 Betting Limits

Minimum and maximum bet limits are set for each game and betting market. These limits are displayed on the relevant game page. 77r reserves the right to change betting limits under special circumstances.

6.3 Technical Issues

If a game is interrupted mid-round due to a server or technical error, 77r will attempt to refund the bet amount used in that round. However, there is no obligation to pay out potential winnings due to technical disruptions.

6.4 Game Results

In the event of a dispute over a game result, 77r's server logs and records will be considered the final evidence. Visit the relevant game page for detailed information on game rules.

Prohibited Activities

The following activities are strictly prohibited and violations may result in account termination as well as legal action:

• Using the 77r platform for money laundering or any illegal financial activity.
• Playing games using bots, automated software or artificial intelligence.
• Creating multiple accounts to unfairly claim bonus benefits.
• Attempting to breach platform security through hacking, phishing or any other means.
• Engaging in fraudulent behaviour towards other users.
• Creating an account using a false identity or forged documents.
• Intentionally exploiting any vulnerability in the platform's systems.
• Managing payments using a third-party account.

Account Suspension and Termination

77r reserves the right to suspend or terminate an account without prior notice in the following circumstances:

8.1 Grounds for Suspension

• Violation of any provision of these Terms.
• Providing false or misleading information.
• Suspicious or fraudulent activity.
• Instructions from a regulatory authority or legal obligations.
• For protection purposes in the event of a threat to account security.

8.2 Consequences of Suspension

If an account is suspended or cancelled:

• Unused bonus funds will be forfeited.
• Withdrawal processing may be delayed until an ongoing investigation is completed.
• If no irregularities are found during the investigation, the valid balance will be returned.

8.3 Voluntary Account Closure

Any member may close their account at any time. To do so, please contact our support team via live chat. If there is a valid balance, the account closure process will be completed after the balance has been withdrawn.

Limitation of Liability

77r is not liable for the following:

• Loss of a game session due to internet connection disruption or technical issues.
• Delays or failures of third-party services (payment gateways).
• Loss caused by the user's own negligence or unauthorised use of the account.
• Unforeseen events (force majeure) such as natural disasters or government orders.

Under any circumstances, the total liability of 77r will be limited to the amount of the relevant transaction.

Privacy & Data Protection

77r places the highest importance on the privacy of your personal information. Our platform uses SSL encryption technology to keep your data secure.

We collect your information solely for the purposes of providing services, verifying identity, and meeting legal obligations. Your information is not sold or transferred to third parties, however it may be shared with authorities in cases of legal obligation.

For more details, please read our Privacy Policy.

Responsible Gaming

77r believes that gaming should be a recreational activity, not a source of financial hardship. We encourage all our members to play responsibly.

11.1 Responsible Gaming Tools

77r provides the following tools:

• Option to set deposit limits.
• Self-exclusion facility — account suspension for a specified period.
• Opportunity to review a history of gaming activity.
• Assistance in identifying signs of problematic gaming.

11.2 Minor Protection

This platform is for users aged 21 and above only. The use of parental control software is recommended to protect minors in the household.

To learn more about responsible gaming, visit our Responsible Gaming page.

Changes to Terms

77r reserves the right to modify these terms and conditions at any time. Changes take effect as soon as they are published on the platform.

For significant changes, we will send a notification to members' accounts. Continued use of the platform after a change has been made will be considered as your acceptance of the new terms and conditions.

If you do not agree with the new terms and conditions, please send a request to close your account to our support team.

Contact

If you have any questions about these terms and conditions, please contact our 24/7 live chat support or reach us by email: [email protected]