77r Privacy Policy
Your personal information is completely safe at 77r. This policy explains in detail how we collect, use, and protect your data.
Introduction and Scope
77r is a safe and reliable online gaming platform for players in Bangladesh. We place the highest importance on the privacy of our users and are committed to protecting your personal information.
This privacy policy describes how we collect, store, use, and share — or do not share — your personal information with third parties. This policy applies to all services provided through the 77r.cam website, including account registration, deposit and withdrawal transactions, gameplay, and customer support.
By using our platform, you acknowledge that you have read and agreed to the terms of this privacy policy. If you have any questions, please contact our support team.
What Information We Collect
When you create an account and use our services at 77r, we may collect the following types of information:
a) Identity Information
- Full name and date of birth (for age verification)
- National ID or passport number (for identity verification)
- Email address and mobile number
- Residential address
b) Financial Information
- bKash, Nagad, Rocket, or Upay account number (for processing transactions)
- Deposit and withdrawal history
- Transaction amounts and dates
c) Technical Information
- IP address and device information
- Browser type and version
- Operating system information
- Login time and session data
- Cookies and similar tracking technologies
d) Gaming Activity Information
- Game history and betting records
- Preferred game categories
- Win and loss data
- Bonus and promotion usage history
Purpose of Data Collection
We use your information only for specific and legitimate purposes. Those purposes are described in detail below:
Account Management
We need your identity information to create, verify, and manage your account. This ensures that our platform is used only by verified users aged 21 or older.
Transaction Processing
We use financial information to successfully complete your deposit and withdrawal requests and to maintain financial records.
Security and Fraud Prevention
We monitor technical and financial information to prevent unauthorized access, account fraud, and money laundering. Our security systems are strengthened by SSL encryption.
Service Improvement
We analyze gaming activity data to improve your gaming experience, offer personalized promotions, and maintain the quality of our platform.
Customer Support
When you contact our 24/7 live chat support, we use your account and transaction information to resolve your issue quickly.
Legal Compliance
We retain necessary information to comply with applicable laws and regulations and to respond to legitimate requests from competent authorities.
Data Sharing Policy
77r does not sell or commercially transfer your personal information to third parties. However, in certain situations we may share limited information:
Payment Processors
The minimum information required to complete transactions through bKash, Nagad, Rocket, and Upay may be shared with those payment service providers. These providers operate under their own privacy policies.
Technology and Infrastructure Partners
Minimum necessary information may be shared with game providers and technology partners for the operation of our platform. All such partners work under strict confidentiality agreements.
Disclosure for Legal Reasons
We may be required to disclose information to comply with court orders, lawful requests from investigative authorities, or requirements under applicable law.
Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner but will remain protected under this privacy policy.
Data Security Measures
77r has put in place multiple layers of security to keep your personal and financial information protected:
Encryption Technology
Our website uses SSL (Secure Socket Layer) encryption. This means all data exchanged between your browser and our servers is transmitted in encrypted form, protected against unauthorized access.
Access Controls
Access to your information is restricted to only those staff members who need it to provide services. All staff have signed confidentiality agreements and have completed data protection training.
Server Security
Our servers undergo regular security audits. We ensure data security through firewalls, intrusion detection systems, and regular backups.
Password Protection
Your account password is stored in encrypted form. No member of our staff will ever know or ask for your password. Keep your password completely confidential.
Cookies and Tracking Policy
77r uses cookies and similar tracking technologies to improve your experience and analyze platform performance.
Essential Cookies
These cookies are necessary for the core functions of the platform. They are used to maintain login status, perform security verification, and save form data.
Functional Cookies
These cookies are used to remember your preferences, such as language settings and preferred game categories.
Analytics Cookies
Analytics cookies are used to understand how our platform is being used and to improve services. This information is generally collected in aggregated and anonymous form.
You can disable cookies in your browser settings, but this may affect some platform functionality.
Data Retention Period
We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected or as required to meet legal obligations.
- While account is active: All account and gaming data is retained.
- After account closure: Financial transaction records are retained for a specified period as required by law.
- Inactive accounts: After prolonged inactivity, we may notify you and delete your data.
- Legal disputes: Relevant information may be retained until the related dispute is resolved.
Your Rights
You have the following rights regarding your personal information:
Right to Know
You may ask what information we hold about you and how we are using it.
Right to Correction
If any of your information is incorrect, you may request a correction. Contact the support team or make the change directly in your account settings.
Right to Deletion
In certain circumstances you may request that your personal information be deleted, though some data may be retained due to legal obligations.
Right to Object to Processing
You may object to certain types of data processing, particularly in relation to marketing communications.
To exercise these rights, contact our support team: [email protected]
Protection of Minors
77r is for persons aged 21 or older only. We do not knowingly collect personal information from anyone under the age of 21.
We verify age at the time of account registration. If we learn that information has been collected from a minor, that information will be deleted immediately and the associated account will be closed.
If you are aware of an account belonging to a minor, please let us know: [email protected]
Policy Changes and Updates
77r reserves the right to update this privacy policy from time to time. When changes are applicable, we will:
- Publish the updated policy on this page of the website along with the update date.
- Notify registered users by email in the case of significant changes.
- Continued use of the platform after changes will be considered acceptance of the new policy.
We recommend that you review this page regularly to stay informed about the latest policy.
Contact and Complaint Resolution
If you have any questions, comments, or complaints about this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: Support available in Bengali 24/7
Our privacy team will process your request as soon as possible. Information-related requests will be completed after your identity has been verified.